The operations of the department are to clear and forward and facilitate warehousing of the Government and parastatals' consignments/goods arriving into or leaving the country from or to foreign countries respectively. These operations entail the following functions:
Receiving of clearance/shipping documents from the Government Ministries/Departments/state corporations.
Preparation and processing of import/export, warehousing and transport documents through Customs, port Authorities, shipping, transport, insurance agents - (underwriters) including banks and cargo surveillance agents.
Verification of shipping documents as required by both International and state marine laws, regulations and procedures for goods to be allowed into the country.
Classification and determination of customs and port tariffs for correct payments of import/export duties, port and shipping charges.
Cargo location and handling - processing of the goods within and outside the port area - verification and examination, surveying, inspection, storage, reconditioning, packaging/repacking, containerization and releasing.
Removal and countrywide dispatch of various types of Government goods from the vessels, port areas and warehouses by road or rail.
Processing of documents for compensation and settlement of cargo and insurance including marine claims resulting from short-landing, short-deliveries and Government equipment, damages, pilferage and general damage.
Maintenance of clearing and forwarding records and statistics for National Development and for references. Advising the government on matters relating to clearing and forwarding.